My other gripe is that with early versions of Quickbooks, Intuit provided a year or two of tax table service with each version so that you could do basic payroll. Why do they ask whether I process credit cards on the web site, then tell me on the phone message while I am waiting for a real person that they have credit card processing service, then ask again during the phone call, then pitch a free trial of the credit card processing service? Including some stuff which is just designed to open a sales pitch for more add-on services. Then you have to repeat much of the information you previously typed in. Then you have to call a phone number, probably in India, and talk to someone who does not speak clear English. Registration was a royal pain! First you have to type in a bunch of information into their web site, then you have to enter a long code and product number from the box. However a simple back-up to a thumb drive and restore on the new system got the old file in and updated to the new version. It told me to do something my version didn't do. But Help doesn't have directions for the prior version I had. The installation quick start guide refers you to help to find out how to move. Moving the company file from one computer to another was actually easy, but not because the directions were good. Installation was a breeze and went quickly.
I just upgraded from the 2003 version because I have a new computer with Windows 7 and my previous version, although it met my needs, seemed like it was old enough to get a newer version.
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